Notice of Cancellation

Right of Withdrawal for Consumers as per § 13 BGB

Important Notice: Conducting a return debit does not constitute a valid withdrawal and is associated with additional costs that will be billed to you and must be borne by you.

Withdrawal Instruction

Withdrawal Instruction for the Delivery of Goods

If the buyer is a consumer, they are entitled to the following right of withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods. In the case of a contract for multiple goods which you ordered as part of a single order and which are delivered separately, the period begins on the day that you or a third party nominated by you, who is not the carrier, has taken possession of the last good.

To exercise your right of withdrawal, you must inform us (holistic change concepts GmbH, Bergstraße 19, 85414 Kirchdorf, Germany, Customer Service: email info@hccacademy) with a clear statement (e.g. a letter sent by post, a fax or an email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us. For this reimbursement, we will use the same payment method that you used for the original transaction unless you have expressly agreed otherwise; in no case will you incur any fees due to this reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is earlier.

You must return the goods without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The time limit is met if you dispatch the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to compensate for any loss in value of the goods if this loss in value is due to handling them that was not necessary for examining their nature, characteristics, and functioning.

Note:

The right of withdrawal does not exist for distance contracts for the delivery of goods that are not pre-made and for which the production is determined by an individual choice or designation by the consumer or which are explicitly tailored to the personal needs of the consumer, for distance contracts for the delivery of newspapers, magazines, or illustrations except for subscription contracts, for distance contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery; for distance contracts for the delivery of goods that have been inseparably mixed with other goods due to their nature after delivery; for distance contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

Withdrawal Instruction for the Delivery of Digital Content

If the buyer is a consumer, they are entitled to the following right of withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion. To exercise your right of withdrawal, you must inform holistic change concepts GmbH, Bergstraße 19, 85414 Kirchdorf, Germany, Customer Service: email info@hccacademy, with a clear statement (e.g., a letter sent by post, a fax or an email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us. For this reimbursement, we will use the same payment method that you used for the original transaction unless you have expressly agreed otherwise; in no case will you incur any fees due to this reimbursement.

Withdrawal Instruction for the Provision of Services

If the buyer is a consumer, they are entitled to the following right of withdrawal:

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion. To exercise your right of withdrawal, you must inform us (holistic change concepts GmbH, Bergstraße 19, 85414 Kirchdorf, Germany, Customer Service: email info@hccacademy) with a clear statement (e.g. a letter sent by post, a fax or an email) about your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us. For this reimbursement, we will use the same payment method that you used for the original transaction unless you have expressly agreed otherwise; in no case will you incur any fees due to this reimbursement.

If you have requested that the service begins during the withdrawal period, you shall pay us a reasonable amount, which is in proportion to the services already rendered up to the point when you inform us of the exercise of the right of withdrawal in relation to the total amount of the services provided for in the contract.

Withdrawal Information for Partial and Installment Contracts

If the buyer is a consumer and has entered into an installment payment agreement with us, they are entitled to the following right of withdrawal:

Right of Withdrawal

You may withdraw your contractual declaration within 14 days without giving any reason. The period begins after the conclusion of the contract, but only after you have received all mandatory information according to § 492 paragraph 2 BGB (e.g., information on the type of loan, information on the net loan amount, information on the term of the contract). You have received all mandatory information when it is contained in the version of the application or the contract document intended for you and you have been provided with such a document. You can be informed about mandatory information that is not included in the contract text on a durable medium; in this case, the withdrawal period is one month. You must be informed again about the beginning of the withdrawal period with the subsequent mandatory information. To meet the withdrawal deadline, sending the withdrawal in a timely manner is sufficient if the declaration is made on a durable medium (e.g., letter, fax, email). The withdrawal should be directed to us (holistic change concepts GmbH, Bergstraße 19, 85414 Kirchdorf, Germany, Customer Service: email info@hccacademy).

Special Features for Other Contracts

If you have a right of withdrawal in relation to the purchase of goods, the delivery of digital content, or the provision of services, you will also not be bound by this loan agreement upon effective withdrawal of the specified transaction.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse you for all payments received from you, including delivery costs (except for the additional costs resulting from your choice of a different type of delivery than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us. For this reimbursement, we will use the same payment method that you used for the original transaction unless you have expressly agreed otherwise; in no case will you incur any fees due to this reimbursement.

You must return the goods without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The time limit is met if you dispatch the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to compensate for any loss in value of the goods if this loss in value is due to handling them that was not necessary for examining their nature, characteristics, and functioning.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount, which corresponds to the proportion of services already rendered up to the time when you inform us of your exercise of the right of withdrawal in relation to the total scope of services provided in the contract.

You are obligated to pay compensation for the value of the digital content delivered until withdrawal if you have expressly agreed to the delivery of digital content before the end of the withdrawal period.

End of the Withdrawal Instruction

No Right of Withdrawal

The rights of withdrawal mentioned in this declaration are granted exclusively to consumers. Any right of withdrawal arises for consumers according to § 312 para. 2 BGB only when one of the following contract types exists:

1. Contracts for the delivery of goods that are not pre-made and for which the production is determined by an individual choice or designation of the consumer or which are explicitly tailored to the personal needs of the consumer.
2. Contracts for the delivery of goods that can quickly spoil or whose expiration date would be quickly exceeded.
3. Contracts for the delivery of sealed goods that are not suitable for return for health protection or hygiene reasons if their seal has been removed after delivery.
4. Contracts for the delivery of goods if these goods have been inseparably mixed with other goods due to their nature after delivery.
5. Contracts for the delivery of alcoholic beverages, the price of which was agreed upon at the time of contract conclusion, but which can only be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations in the market that the entrepreneur cannot influence.
6. Contracts for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
7. Contracts for the delivery of newspapers, magazines, or illustrations, except for subscription contracts.
8. Contracts for the delivery of goods or the provision of services, including financial services, whose price depends on fluctuations in the financial market that the entrepreneur cannot influence and that may occur within the withdrawal period, especially services related to stocks, shares in open investment assets as defined in § 1 paragraph 4 of the Capital Investment Act and other tradable securities, currencies, derivatives, or money market instruments.
9. Contracts for the provision of services in the areas of accommodation for purposes other than residential purposes, transportation of goods, car rental, delivery of food and beverages, and for the provision of further services in connection with leisure activities if the contract specifies a specific date or time period for performance.
10. Contracts concluded as part of a marketing form in which the entrepreneur offers goods or services to consumers who are personally present or are granted this opportunity in a transparent procedure based on competing bids conducted by the auctioneer, where the bidder awarded the contract is obliged to purchase the goods or services (public auctions).
11. Contracts where the consumer has expressly requested the entrepreneur to come visit to perform urgent repair or maintenance work; this does not apply to further services provided during the visit that the consumer has not expressly requested or to goods delivered during the visit that are not necessarily needed as replacement parts for maintenance or repair.
12. Contracts for the provision of betting and lottery services unless the consumer has submitted their contractual declaration by telephone or the contract has been concluded outside of business premises.
13. Notarized contracts; this applies to distance contracts about financial services only if the notary confirms that the consumer’s rights under § 312d paragraph 2 BGB are preserved.